Project Profile
Advice Line

Advice Line

Severn Wye's dedicated advice line has been providing free, local and impartial home energy advice across the south west of England.

Our team of highly trained energy advisors can help with a wide range of energy issues by offering expert, tailor-made advice. We can help householders understand their energy bills and give advice on energy efficiency measures including heating, insulation, lighting and appliances. We can also help give our clients a better understanding of renewable energy, including the pros and cons of available technologies and which options are most suitable. In some cases our team can direct clients to sources of funding and financial assistance available to install certain energy efficiency measures.

The team of advisors are always out and about throughout Gloucestershire and South Gloucestershire attending community events and providing talks and briefings to partner organisations.

If you are currently experiencing energy related issues, then we're the ones for you. Give our friendly, dedicated team a ring on 0800 500 30 76. Lines are open Monday to Friday from 9am to 5pm.

Q. What has surprised you about this project?

The sheer number of people we've helped over the years is astounding, not only in the energy efficiency sector but also through support services available from our partners such as Age UK, Citizens Advice Bureau, Food banks and many more .

Q. What are you most proud of?

Helping some of Gloucestershire's most vulnerable clients gives me great satisfaction. We provide a bespoke service that maximises both energy and cost savings for our clients as well as improving warmth and comfort which leads to improved health and wellbeing.

Our work

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