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Warm and Well

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Home energy efficiency advice for a warm, sustainable future.

Since 2001, Warm and Well has provided free, impartial home energy efficiency advice to fight fuel poverty across Gloucestershire and South Gloucestershire.

Why Warm and Well?

Even in 2019, there are over 34,000 households in Gloucestershire and South Gloucestershire experiencing fuel poverty; struggling to heat their homes affordably during the winter months.

This seriously affects residents’ health, wellbeing and quality of life. The impact on the NHS is severe, and cold homes lead to Excess Winter Deaths, especially among the most vulnerable in society.

Energy efficiency and affordable heating at home represent two of the most effective ways to combat fuel poverty and maintain a healthy home. In turn, energy efficiency reduces residents’ impact on the environment.

Warm and Well

Warm and Well provides energy saving advice to homeowners and private renting tenants. It focuses on how to improve the energy efficiency of properties, and help householders reduce their energy bills.

What Severn Wye do

We provide a freephone advice line, home visits, and community-based advisors to give residents free, impartial home energy support.

Our trained advisors take a holistic approach to residents’ needs and seek to understand their circumstances. They pull in all available funding streams and support agencies to make sure the client is able to make improvements.

Because properties differ so much, Warm and Well’s service has grown and expanded to find support and funding for as many common energy needs as possible.

Services provided by Warm and Well

The Warm and Well team tackle fuel poverty using a number of innovative programmes.

Warm Homes Fund

Free first-time central heating

Affordable Warmth Solutions have partnered with Severn Wye to offer free first-time central heating to eligibile households, ensuring that they are warm and healthy through the winter.

Warm Homes Fund

Energy Advocates

Through Ofgem’s Voluntary Energy Redress funding, Warm and Well have community-based energy advisors available to support clients struggling to pay their energy bills.

Western Power Distribution

Enhanced home visits

With support from Western Power Distribution’s Energy Affordability Fund, when we visit your home, we can often offer free energy-saving improvements and advice on how to join the Priority Services Register.

Warm Homes Fund

Park Homes Funding

Recognising the link between inefficient park home properties and poor heath outcomes, Warm and Well have pioneered a programme funding whole-home retrofit and insulation to park home communities.

Smart Energy GB

Smart Energy GB

The over-65s are often left behind as our energy systems digitise. Warm and Well work with Smart Energy GB to support more elderly householders to embrace smart meters.

Smart Energy GB

Minimum Energy Efficiency Standards

As Minimum Energy Efficiency Standards improve through the 2020s, Severn Wye provide a bespoke EPC, report and retrofit roadmap to private landlords of inefficient properties.

Sustainable Development Goal 1 - No Poverty
Sustainable Development Goal 3 - Good Health and Wellbeing
Sustainable Development Goal 7 - Affordable and Clean Energy
Sustainable Development Goal 10 - Reduced Inequalities
Sustainable Development Goal 12 - Responsible Consumption and Production
Sustainable Development Goal 13 - Climate Action

Our funders

Cheltenham Borough Council
Sustainable Development Goal 3 - Good Health and Wellbeing
Sustainable Development Goal 7 - Affordable and Clean Energy
Sustainable Development Goal 10 - Reduced Inequalities
Stroud District Council
South Gloucestershire Council
Tewkesbury Borough Council
Smart Energy GB
NHS Gloucestershire Clinical Commissioning Group
Warm Homes Fund